Home // Leadership and Management Training // Conflict Resolution

Leadership and Management Training

Conflict Resolution

Who it’s for

Anyone who struggles to consistently obtain positive outcomes from conflict situations. The course is designed to give you a positive approach to managing, resolving and, where appropriate, preventing conflict.

Course Overview

  • Know why conflict occurs
  • Spot the warning signs
  • Learn different strategies for dealing with them
  • Work  towards co-operative resolution
  • The value of open communication
  • Preventative measures conflict escalation
  • Effective mediation
  • Breaking the emotion-action cycle
  • Collaboration not confrontation
  • Building resilience and trust.

Duration

1 day

Cost: Contact us


Enquire about Conflict Resolution course