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Leadership and Management Training

Negotiation Skills

Who its for

Aimed at anyone who is a novice at negotiation or those who would like to develop their skills and confidence.

Course covers

  • What is effective negotiation?
  • The qualities of a successful negotiator
  • Preparation.
  • Establishing boundaries in advance
  • Non verbal communication and how it builds rapport
  • Controlling the negotiation using questions
  • Trading not conceding
  • Controlling emotion
  • Dealing with deadlock
  • Role play and activity - putting principles into practice

Duration

1 day

Cost: Contact us


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